Refund Policy

If you would like to return any part of your order purchased from our website, please email our Customer Service Department at support@thekombuchacompany.com. As long as the item is in new condition, we will offer a full refund less the cost of return shipping.

We give each customer’s concerns individual attention and will provide you with the instructions for making your return or exchange. Please contact our Customer Service Department at support@thekombuchacompany.com within 30 days of delivery so the exchange, refund or credit transaction can be arranged.